PRIVACY POLICY FOR UNTAP YOUR SALES POTENTIAL

Effective Date: July 11, 2026

Ian Koniak Sales Coaching, doing business as Untap Your Sales Potential, respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit untapyoursalespotential.com, enroll in our programs, join our community, book coaching sessions, submit forms, make purchases, or otherwise interact with us.

Contact: [email protected]

1. Information We Collect

We may collect the following categories of personal information:

Contact information, including name, email address, phone number, company, job title, and billing details.

Account and course information, including login details, course registrations, coaching participation, program progress, community activity, comments, survey responses, and support requests.

Payment information, including transaction details, billing address, purchase history, and payment status. Full payment card information is processed by third-party payment processors such as Stripe, PayPal, or other providers and is not stored directly by us.

Scheduling and meeting information, including Calendly bookings, Zoom meeting details, coaching session notes, attendance records, and communications related to coaching or programs.

Marketing and communication information, including newsletter signups, email preferences, message history, CRM records, and engagement with emails or campaigns.

Website and device information, including IP address, browser type, device type, operating system, pages visited, referral URLs, time spent on pages, cookies, pixels, and analytics identifiers.

AI-assisted processing information, which may include business information, customer inquiries, coaching notes, sales-related inputs, or other content processed through AI tools such as ChatGPT, Claude, or similar tools when used to support business operations, content creation, coaching preparation, customer service, or internal productivity.

2. How We Collect Information

We collect information when you:

Visit our website.

Submit a contact form.

Subscribe to our newsletter.

Purchase products or services.

Schedule calls through Calendly.

Attend Zoom sessions.

Communicate with us by email, forms, surveys, chat, or social media.

Interact with our ads, emails, pages, videos, or digital content.

We also collect information automatically through cookies, pixels, analytics tools, and similar tracking technologies.

3. How We Use Personal Information

We use personal information to:

Provide coaching, courses, memberships, community access, and digital products.

Process payments and manage transactions.

Create and manage customer accounts.

Schedule and conduct coaching calls, webinars, and events.

Respond to inquiries and provide support.

Send newsletters, program updates, marketing communications, and promotional offers.

Personalize website, course, and marketing experiences.

Improve our website, programs, content, advertising, and customer experience.

Track website performance, conversions, and campaign effectiveness.

Maintain security, prevent fraud, and protect our legal rights.

Comply with legal, tax, accounting, and regulatory obligations.

Use AI tools to assist with internal business workflows, content development, coaching preparation, customer support, sales operations, and administrative tasks.

4. Legal Bases for Processing

For visitors in the European Economic Area, United Kingdom, or other regions with similar laws, we process personal information based on one or more of the following legal bases:

Your consent.

Performance of a contract.

Our legitimate business interests.

Compliance with legal obligations.

Protection of vital interests, where applicable.

5. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, analyze traffic, improve performance, and deliver or measure advertising.

These tools may include:

Google Analytics.

Meta/Facebook Pixel.

LinkedIn Insight Tag.

Kajabi analytics and tracking.

HubSpot tracking.

Other similar analytics, advertising, or marketing technologies.

You can control cookies through your browser settings. Some jurisdictions may require additional consent before certain cookies are placed. Where required, we will provide cookie controls or consent options.

6. Third-Party Service Providers

We may share personal information with trusted service providers that help us operate our business, including:

Kajabi for course delivery, website hosting, checkout, email, and membership features.

Stripe, PayPal, or other payment processors.

HubSpot for CRM, marketing, and customer management.

Calendly for scheduling.

Zoom for meetings, webinars, and coaching calls.

Google Analytics for website analytics.

Meta and LinkedIn for advertising and conversion tracking.

ChatGPT, Claude, and other AI service providers for internal business support.

Email, hosting, security, accounting, legal, and operations providers.

These providers may process information on our behalf according to their own terms, privacy practices, and applicable law.

7. AI Tools

We may use AI tools, including ChatGPT, Claude, or similar services, to support internal operations, draft content, summarize information, prepare coaching materials, analyze business inputs, improve workflows, or assist with customer support.

We do not intentionally use AI tools to make legal, financial, employment, credit, housing, insurance, or similarly significant automated decisions about you. We also do not knowingly submit sensitive personal information to AI tools unless necessary for a legitimate business purpose and subject to appropriate safeguards.

Do not submit confidential, highly sensitive, or regulated information through website forms unless specifically requested.

8. Email Marketing

If you subscribe to our newsletter, register for a program, download a resource, or purchase from us, we may send you emails about courses, coaching, events, resources, offers, and updates.

You can unsubscribe from marketing emails using the unsubscribe link in our emails or by contacting [email protected]. We may still send transactional or administrative messages related to purchases, accounts, support, or legal notices.

9. Payments

Payments are processed by third-party payment processors. We may receive limited payment-related information, such as your name, billing address, email address, transaction amount, purchase date, and payment status. We do not store full credit card numbers on our systems.

10. International Visitors and Data Transfers

We are based in California, United States. If you access our website or services from outside the United States, your information may be transferred to, processed in, and stored in the United States or other countries where our service providers operate.

By using our services, you understand that privacy laws in these countries may differ from those in your location.

11. Data Retention

We keep personal information for as long as reasonably necessary to provide services, maintain customer relationships, comply with legal obligations, resolve disputes, enforce agreements, maintain financial records, and support legitimate business purposes.

Retention periods vary based on the type of information, the reason it was collected, legal requirements, and operational needs.

12. How We Protect Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, platform, payment system, or method of transmission is completely secure. We cannot guarantee absolute security.

13. Your Privacy Rights

Depending on your location, you may have rights to:

Access personal information we hold about you.

Request correction of inaccurate information.

Request deletion of personal information.

Object to or restrict certain processing.

Request data portability.

Withdraw consent where processing is based on consent.

Opt out of certain marketing communications.

Opt out of certain targeted advertising or sharing, where applicable.

To exercise privacy rights, contact [email protected].

We may need to verify your identity before fulfilling certain requests.

14. California Privacy Rights

California residents may have rights under California privacy laws, including the right to know what personal information we collect, use, disclose, sell, or share, the right to delete personal information, the right to correct inaccurate personal information, the right to opt out of sale or sharing of personal information, and the right not to be discriminated against for exercising privacy rights.

We do not sell personal information for money. However, some advertising or analytics activities involving cookies, pixels, or similar technologies may be considered “sharing” or “sale” under California law.

To opt out of targeted advertising or sharing, use available cookie controls or contact [email protected] with the subject line “California Privacy Request.”

15. Sensitive Personal Information

We do not seek to collect sensitive personal information unless necessary to provide services or comply with law. Please do not submit sensitive personal information through forms, email, community posts, or coaching materials unless specifically requested.

16. Children’s Privacy

Our website, courses, and coaching programs are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

17. Do Not Track

Some browsers send “Do Not Track” signals. Our website may not respond to all such signals. Where legally required, we will honor applicable opt-out preference signals or provide alternative opt-out methods.

18. Third-Party Links

Our website may link to third-party websites, platforms, social media pages, payment processors, or tools. We are not responsible for the privacy practices of third parties. Review their privacy policies before providing information.

19. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website or services after changes are posted means you accept the updated policy.